Technology Services utilizes an Incident Communication Plan to facilitate timely communication regarding technology maintenance and service interruptions to Puget Sound Critical Services. As part of this plan, Technology Services posts announcements on this page and encourages Puget Sound community members to request to be added to the TS Communications distribution list.
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This is an announcement from Technology Services (TS). Please see details below:
Puget Sound Systems and Applications: Planned Maintenance
Sunday, August 14, 2022 from 6 a.m.-6 p.m.
SYSTEMS IMPACTED: The following systems will be intermittently unavailable during the maintenance window:
Campus file servers
Email and calendar
Canvas
pugetsound.edu
myPugetSound.edu
PeopleSoft Human Resources
PeopleSoft Financials
PeopleSoft Campus Solutions
vDESK
Various Puget Sound systems and applications
REASON FOR IMPACT: To ensure a secure, reliable computing environment TS will be completing routine patch maintenance on our Puget Sound production servers.
ADDITIONAL INFORMATION:
· The university network, internet access and wireless will NOT be affected.
· Technology Services schedules regular maintenance windows, generally on the second Sunday of every other month, to ensure a secure, reliable computing environment. Thank you for your patience as we conduct this important work.
· For more information on Technology Services’ Incident Communication Plan or to view a list of our Critical Systems and definitions, please visit our Service Announcements site.
For support questions please contact the TS Service Desk via phone at 253-879-8585.
This is an announcement from Technology Services (TS). Please see the details below.
Login.PugetSound.edu: Intermittent Errors [RESOLVED]
10:30 a.m. July 28, 2022
REASON FOR IMPACT: Technology Services is working with Okta, our identity provider, to understand why people have received intermittent errors when accessing applications in login.pugetsound.edu. If an error is received when accessing login.pugetsound.edu or when accessing a Puget Sound owned application, please try refreshing the page to resolve the issue. TS will provide an update once the intermittent issues have been resolved.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see the details below.
Login.PugetSound.edu: Intermittent Errors
10:30 a.m. July 28, 2022
REASON FOR IMPACT: Technology Services is working with Okta, our identity provider, to understand why people have received intermittent errors when accessing applications in login.pugetsound.edu. If an error is received when accessing login.pugetsound.edu or when accessing a Puget Sound owned application, please try refreshing the page to resolve the issue. TS will provide an update once the intermittent issues have been resolved.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see the details below.
Wi-Fi & Security Cameras: Outage on 2nd Floor of Wheelock [Service Restored]
REASON FOR IMPACT: Technology’s Services is working to resolve an outage that is impacting devices being able to access the campus network on the 2nd Floor of Wheelock. TS will update when new information is available or when the issue is resolved.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Respectfully,
Cody Hand
Network Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416-1068
T: 253.879.2873
This is an announcement from Technology Services (TS). Please see the details below.
Wi-Fi & Security Cameras: Outage on 2nd Floor of Wheelock
8:30 a.m. July 26th
REASON FOR IMPACT: Technology’s Services is working to resolve an outage that is impacting devices being able to access the campus network on the 2nd Floor of Wheelock. TS will update when new information is available or when the issue is resolved.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502
This is an announcement from Technology Services (TS). Please see the details below.
Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions [COMPLETE]
5 p.m. Friday July 22 to 8 p.m. Sunday July 24
REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. Minor changes to the look and feel are noted under Additional Information.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris
O: 253.879.2854
M: 231.330.8502
From: Lindsay M Morris <>
Sent: Monday, July 18, 2022 4:06 PM
To: TS Communications <tscommunications@pugetsound.edu>
Subject: {myPugetSound, PeopleSoft Campus} Planned Maintenance, Fri Jul 22 at 5 p.m. – Sun July 24 at 8 p.m.
This is an announcement from Technology Services (TS). Please see the details below.
Planned Maintenance: myPugetSound, PeopleSoft Campus Solutions
5 p.m. Friday July 22 to 8 p.m. Sunday July 24
REASON FOR IMPACT: Technology’s Services needs to update myPugetSound and PeopleSoft Campus Solutions to a more recent version so we have a secure and reliable environment. Minor changes to the look and feel are noted under Additional Information.
ADDITIONAL INFORMATION:
For support questions please contact the TS Service Desk via phone at 253-879-8585.
Thank you,
Lindsay Morris | Sr. Technical Program Manager
UNIVERSITY OF PUGET SOUND
Technology Services
1500 N. Warner St. #1068
Tacoma, WA 98416
O: 253.879.2854
M: 231.330.8502