How to Request Support for Connecting Your Smart Devices to PS-CampusAccess WIFI

Connecting your smart devices for accessing the PS-CampusAccess will require you to contact Technology Services. You can open a support ticket by emailing servicedesk@pugetsound.edu. In your message you will need to include the following device information:

1) Your campus location

2) Your cell contact

3) The device you are trying to connect to campus WIFI.

4) The device's mac address or physical address or hardware address. This information is found under the device's setup instructions.

5) The type of device: xBox, SmartTV, Alexa, PlayStation etc.

Be sure to include all of the above to avoid having your request be placed on hold. It is advised to email your request for smart device support during normal business hours Monday - Friday 8am-5pm.

Technology Service Desk phone contact: 253.879.8585 #3 for student support desk.

Outside of normal campus open hours such as holiday scheduled breaks, leave a message 253.879.8585 #2.