Interlibrary Loan

What is Interlibrary Loan and who can use it?

Interlibrary Loan (ILL) is a service that allows patrons to obtain research materials not available in our library or through Summit. Current students, faculty, staff, and retired Puget Sound faculty are eligible for this service.


What is Tipasa?

Tipasa is the first cloud-based Interlibrary loan management system that automates routine borrowing and lending functions for individual libraries. The new Tipasa system is built on the OCLC WorldShare technology platform and takes advantage of the world's largest resource sharing network. 

Watch a short video about how OCLC chose the Tipasa name.

What Tipasa offers:

  • Track the current status of all your ILL requests online 24 hours a day.
  • Pickup your articles over the web.
  • View checked out items and renew online. 
  • Send, edit or cancel your ILL requests online.
  • Forwards Proquest, Ebsco, Worldcat and FirstSearch database requests into Tipasa automatically.
  • Forwards blank form requests for book loans and photocopies into Tipasa automatically.
  • Sends automated messages to you so you know when your items have arrived.
  • Reduces the amount of paper used in Interlibrary Loan.
  • Reduces the number of errors that happen often with paper requests systems.


How long does it take to get ILL items?

On average copies take 2-5 working days. Some arrive sooner. However, other items may take several weeks to obtain or they simply may not be available at all.  Books may take 7-10 days to arrive depending on the location of the lending library.

Hard to get items:

  • Textbooks for current classes
  • Some dissertations
  • Some newly published books
  • Books located outside the United States
  • British Library materials - The charge $35-$50 for items
  • Entire journal issues
  • Older materials - Try Internet Archive.  This site has many older materials that are scanned as PDFs.


How much does it cost?

The library pays up to $12 per request. Any charges above $12 are deferred to the patron to be paid upon pick-up at the Circulation Desk. Faculty overages are billed to their departments.  Fortunately, we are able to obtain most items free of charge. However, you are responsible for paying any lost replacement fees associated with the loan via your library record.


Are there any limits to how much I can order?

Each user has a limit of active requests at one time:

  • Undergraduate – 15 requests
  • Graduate – 15 requests
  • Staff – 15 requests
  • Faculty – 15 requests

What constitutes an active request?

  • For loans, the transaction is active once the borrowing request has been made, then received by the borrowing library (us), checked out to the patron, returned from the patron and then returned to the lending library.
  • For articles, the transaction is active once the borrowing request has been made, then received by the borrowing library (us).  
  • If you believe that you have under 15 active requests, but still are not able to place new Tipasa requests, please contact


What if I need something fast?

It's best to plan ahead.  If you need a copy quickly, please submit a request as soon as possible and use the calendar in the ILL form to select a reasonable need by date.  Copies usually arrive within 2-5 working days.


How will I know when my requests arrive?

  • You will be notified by email.
  • If you have not picked up books by their due date, we will return them to the lending library.


How long can I keep my Interlibrary Loans?

  • Copies are yours to keep.
  • For returnables, the lending library determines the length of time an item is on loan and any other special lending conditions, such as library use only.
  • For renewals, If you need to renew an item, you can renew items from your Interlibrary Loan account. Logon to Tipasa and click on View/Renew Checked Out Items.
    • If you are having trouble renewing an item, please contact the ILL staff at or 253.879.3612. Also, be aware that the lending library may not grant the renewal.
  • You are expected to return all loans on time and bear in mind that all Interlibrary loans are subject to recall by the lending library.


What is Summit?

Summit is a union catalog of colleges and universities in Washington, Oregon and Idaho. If a book is not available at the Puget Sound Library (not owned, damaged, or missing), it may be available in Summit. Items are requested by the patron from Summit and will receive an email when the item arrives. Please check Primo, our library catalog, before requesting an item via Interlibrary Loan OR Summit. We will not Interlibrary loan items that are available through Summit. More information about ORBIS Cascade Alliance...


Information for libraries requesting items from the University of Puget Sound

The University of Puget Sound is a reciprocal lender (we charge you what you charge us), as well as members of the LVIS and Summit (ORBIS CASCADE ALLIANCE).

Contact Information

  • Requests accepted via: OCLC or ALA requests via email.
  • OCLC Symbol: UPP
  • Mailing Address:
    University of Puget Sound
    Collins Memorial Library - ILL
    1500 North Warner #1021
    Tacoma, WA 98416-1021
  • ILL Staff:
    Cassandra Palmore, 253.879.3612
  • Email:

Lending Policy

  • Circulating Items: Print Books
  • Non-circulating items: Print journals, reference, reserves, media, microform, popular and life skills books.
  • Charges:
    Books: Reciprocal (we charge what you charge)
    Photocopies: Reciprocal (we charge what you charge)
    Replacement charges for books: $75 + $15 processing fee or at cost price of item + $15 processing fee.
  • Billing procedures: OCLC for IFM participant, Invoice for non-IFM participants.